About us

The cosmetic world is an ever changing and expanding industry with new and innovative ingredients and products being introduced constantly. For the manufacturers and brands to remain in advance of their competition they need to ensure that the ingredients and formulations they are using in their products are current and in line with the latest international trends.

For we, at Botanichem, believe that our success comes from satisfying the requirements of our clients and to achieve this end, it is imperative that all our ingredients are acquired from reliable agencies. We aim to understand the needs of our clients and source the appropriate ingredients at the right price.

Botanichem was established with the vision to be a reliable and affordable supplier of ingredients to the cosmetics industry with a particular focus on plant derived ingredients which support sustainable product, fair trade and the global trend towards organic and safe products.

We work closely with clients whether it be on supplying a single ingredient or collaborating on a new formulation, conducting stability testing or offering advice on regulatory matters.Our customers are the heartbeat of the business and we believe that our success as a company comes from satisfying their needs.


Vision 

To be a leading supplier of quality ingredients to the personal care industry.

Mission 

We strive to treat our staff and suppliers with warmth, friendliness and respect, thereby bringing the best customer service and products delivered with passion & integrity to our customers.

Honesty

To always communicate openly and honestly with clients.

Integrity

To always work and conduct business with the utmost integrity.

Respect & Understanding

To always treat clients with respect and to strive to have a clear understanding of their needs and visions.

Trust

To earn the trust of our clients in that products and services will be delivered efficiently and timeously.

Service

To offer clients the best service in every way possible.

‘THE 2-WORKING DAY PROMISE”

We guarantee to keep our 2-working day promise.

What is the 2-working day promise?

  • Confirm your order within 2 working days.
  • Confirm our meeting discussion and action points by email within 2 working days.
  • Send out requested quotations within 2 working days.
  • If orders are within stipulated lead times we will promise to deliver on request date.
  • Confirm sample orders within 2 working days.
  • If the requested sample is available, we will deliver to you within 2  working days.
  • Information requested will be sent to you within 2 working days.

If we have not replied to your emails or calls within these times, there has to be a problem! Please call us to confirm the receipt of your query. If we have missed the query – we promise to make a public apology and find a solution suitable to you.



Meet the team

ROBYN BROWN

ROBYN BROWN (NHD MICROBIOLOGY, DIP COSMETIC SCIENCE)

Managing Member

Robyn has been involved in the cosmetics and toiletries industry for over 20 years. She has a National Higher Diploma in Microbiology and has worked extensively with the Cosmetic Society of South Africa having earned her Diploma as a Cosmetic Chemist cum laude through them, whilst working at Procter and Gamble. Robyn has also worked for Croda and Cognis sales.

Key Areas of Expertise:

  • Ingredients
  • Product formulation
  • Regulatory

Email: info@botanichem.co.za

 

LINA SIMOES (BSC CHEMISTRY, DIP COSMETIC SCIENCE)

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Laboratory Head: Stability Services

Lina has an extensive knowledge of formulation, production, quality control and cosmetic regulation. She has been involved in R&D for several top cosmetic regulations. She has been involved in R&D for several top cosmetic companies including Smithkline Beecham, Le-Sel Research and Beige Cosmetics.

Key Areas of Expertise:

  • Product formulation
  • Quality control
  • Regulatory

Email: lina.simoes2@gmail.com OR lina@botanichem.co.za

WELHEMINAH KOTLOLO Welhelmina Botanichem

Laboratory Assistant: Stability Services

Welheminah is a very competent Laboratory Assistant with 17 years lab experience at companies such as Sharon Bolel and CJP Chemicals.

Key Areas of Expertise:

  • Making up of formulations
  • Stability testing of products

 

JANE SEAWARD

Executive Assistant

Jane has been with Botanichem since March 2018 working as Robyn’s executive assistant. She has been working on an Executive level since 1999 and has experience in a very large variety of areas.

Key Areas of Expertise:

  • Communication
  • Organisation
  • Customer Relations

Email: jane@botanichem.co.za